Frequently Asked Questions
Everything you need to know about our craft beer and delivery.
How do you ensure the freshness of the beer during shipping?
All our beers are stored in temperature-controlled warehouses and shipped in sturdy, insulated packaging to protect against light and heat, ensuring brewery-fresh taste upon arrival.
Which countries do you ship to?
We currently ship to most countries within the EU. Please note that local alcohol regulations apply, and some regions may have specific import restrictions or additional duties.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your shipment's progress in real-time.
What happens if a bottle or can is damaged during transit?
If you receive a damaged product, please take a photo of the item and the packaging and contact our support team within 48 hours for a full refund or replacement.
Are your beers suitable for vegans?
The majority of our beers are vegan-friendly. However, some special releases may contain lactose or honey; please check the specific ingredient list on the product page for details.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.